AVG has withdrawn their recent update after reports that it caused an infinite loop on Windows7 64 bit systems. Windows7 32 bit systems were not affected.
This is not the first time AVG has had this sort of problem and it probably won't be the last.
Here is the exact error message that is received:
"AVG - Installer Error" "A system restart is required in order to continue with the installation. Please restart your system and try again." Rebooting gets another error message, round and round.
The issue caused a backup on the AVG Official Forums where the following message was issued:
Recently, AVG had released an anti-virus update for its newest antivirus program AVG 11, although it is always recommended to keep your antivirus program updated but it would be healthy for your system if you don’t this time.
On December 1, an anti-virus update was released on Official AVG website which seems to make all the PCs running on Microsoft’s Windows 7 operating system unusable.
The Problem with AVG antivirus for 64-bit Windows 7AVG, anti-virus team acknowledged that the software’s compatibility on systems using 64-bit version of Microsoft’s Windows 7 operating system was not well and thus PCs are behaving in an alienated manner to the new software update. LOL
The company has withdrawn the update and has apologized for all the inconvenience caused by it.
The problem was caused by a virus database upgrade that compelled the system to shut down and reboot. While rebooting it creates an error log in the system files which unfortunately makes system crash.
Although, it is no big deal if you have a rescue CD that can be used to retrieve system files and AVG antivirus program files but still it can make system dead for some time.
The software developers have called off the whole thing from their portal and are now working to create something that fuels the system rather than dividing it into pieces.
The step-by-step recovery details have been launched on AVG antivirus program’s official website. So if you are a Windows 7 64-bit user and have faced this problem, do check the solution on AVG website.
I think these things can happen; after all making software compatible for one operating system is easy but you never if it would run on all the versions of that operating system.
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