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Monday, January 16, 2012

Hyperlinks in Messages Not Working - Troubleshooting - Thunderbird links not working

I'm running Fedora 14 Linux and a month or two or three ago. Thunderbird Stopped Opening up Links in my Web Browser. I know to set my Preferred Web Browser (Firefox), as the Default for the System and thought everything was just fine there. But, today. I finally got around to researching this problem. After finally getting fed up with Copying and Pasting Every Link that I want to Open from an e-mail in Thunderbird into Firefox!:O I decided to start with Step one. Well, that's all I had to do!:) Often, after you set your preferred Web Browser in System - Preferences - Preferred Applications. The next time you look in there, if you do., that is... It will show Custom, instead of Firefox (for me). This usually causes no problems and I had learned to just leave it as it was. But, not now. As soon as I changed it from "Custom" to Firefox. Links started opening up just fine. Actually, the last two Clicks on Links that I had done, about 5 minutes ago. Went ahead and opened up! That's how I knew that it worked immediately. Ok, so, the moral of the story is... Always start with Step one. And never Expect Anything to Work like it did Last Year... (I guess;)


Hyperlinks in Messages Not Working

When you click a hyperlink in a message, your system's default web browser should open (if it is not already running) and display the link. If that doesn't happen, there are several possible causes.

Check that the operating system's default browser is specified

Every operating system allows the specification of a default browser that will be launched (for example) when a hyperlink in a message is clicked. Internet Explorer, Firefox, and other browsers check this setting by default when they start up and prompt you to set them as the default. Sometimes, however, this setting goes awry and your computer forgets which browser is the default. To fix this problem, you need to reset the default browser on your system.


In FireFox, select Tools | Options (Windows) or Firefox | Preferences (Mac and Linux). Select the Advanced tab. On the General page, make sure "Always check to see if Firefox is the default browser on startup", and then click the Check Now button. Restart Firefox and then restart Thunderbird.

Internet Explorer under XP (it may differ on other Windows versions)

On the Control Panel, select the Internet option. Select the programs tab. In the middle of the page there will be options to turn the browser checking on and off.

Check that no application is specified for the HTTP content type

In Thunderbird you can specify an action that occurs when you click on various types of attachments and inline content. If the action for the HTTP / HTTPS content type is set incorrectly, this will prevent links from opening correctly.

If the operating system's default browser is specified correctly as described above, it is not necessary to specify an action for the HTTP / HTTPS content type. To check this setting, select Tools | Options (Windows) or Thunderbird | Preferences (Mac and Linux). Click on the Attachments page. If HTTP and / or HTTPS are listing in the Content Type column, either delete the action or ensure the specified action is correct.

Check for an incorrect preference

In some circumstances a normally hidden preference gets changed resulting in Thunderbird trying to handle these links internally. One of these circumstances appears to be after you uninstall the ThunderBrowse add on, although the upgrade process to V5 appears to have caused it for some people as well. To check if this might be the cause, open the trouble shooting information in the Help menu and under the heading of modified preferences look for a preference network.protocol-handler.external-default. If this is present and set to false then this is your problem.

To correct this setting, select Tools | Options (Windows) or Thunderbird | Preferences (Mac and Linux). Click on the Advanced page. Select the Config Editor button and click the 'I will be careful, I promise' button.

Type network.protocol-handler.external-default, or enough of it that you can see it appear in the list below. Select the entry in the list, right click it and select the reset option from the menu that appears.

Check for interference from an extension

It is time to look for an extension that may be causing some unwanted behavior. Run Thunderbird in Thunderbird Safe Mode. If you can click on hyperlinks in Thunderbird safe mode but not in normal mode then your problem is probably being caused by an add-on (also known as an extension).

Next try the Standard Diagnostics.

If you still have a problem, go to Get Satisfaction and ask about what could be the cause of the problem.

Before you post in Get Satisfaction read this and be sure to say exactly what you have done already to diagnose the problem.

Contributors to this page: roland

Go there...

Thunderbird links not working
fedora 14 thunderbird links not working - Google Search
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Bug 551333 – Firefox not a default browser in gconf in KDE
fedora 14 thunderbird links not working - Google Search
thunderbird links not working - Search Thunderbird
Hyperlinks in Messages Not Working | Troubleshooting | Thunderbird
Hyperlinks in Messages Not Working | Troubleshooting | Thunderbird

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