Microsoft's new tech support channels and Windows 7 are leaving help lines empty

Microsoft's new tech support channels and Windows 7 are leaving help lines empty

Windowsby Sebastian Anthony (RSS feed) Dec 28th 2009 at 9:53AM
Due to a combination of new, innovative ways of managing technical support, and the release of their new and justifiably-hyped Windows 7, the Microsoft technical support telephone lines are relatively clear. Microsoft has said that the volume of calls they are receiving is half of what they expected.

It's not hard to see why, when drawing comparisons against Vista, the ugly hunchbacked cousin of Windows Me. But it's not simply down to a better operating system: Microsoft has implemented a few new methods to get people unstuck as quickly as possible.

Apparently, using their new Windows Community -- a forum where solutions are provided by helpful people and later checked for accuracy by Microsoft itself -- 83 percent of of English-language queries are resolved within a week.

Their recent addition of a 'Twitter Helpdesk' is probably the neatest example of their new methods of tech support. Just drop a tweet to @microsofthelps and watch as a panel of seven Microsoft employees respond... in 140 characters or less!

Go there...
http://www.downloadsquad.com/2009/12/28/microsofts-new-tech-support-channels-and-windows-7-are-leaving/

--

God Bless,

Don

Check out my Web Pages and Blog’s too...

Don's Music and Poems at DonSongs.com

DonSongs! Download Both Albums in MP3's Free! Also, there's Pages of my Songs, Poems and Pic’s of me and friends:>) www.DonSongs.com

DonSongs New Site With Music Players for Both Albums and New Page Design...

Download The Whole Living Beings - Climate Control Album Free!:) We have our New Album Out Now! With me, Don Bishop doing Vocals and Lyrics and Marty Splawn Playing all the Music! And You can Download the whole Album Free!

http://bishopco.com/LivingBeings/LivingBeings-ClimateControl-mp3.html

And here’s an alternative Living Beings download site that also has smaller 64Kbps M3U versions for Dialup connections and it has Streams of the complete album too if you just want to listen online without saving the MP3’s. http://www.archive.org/details/DonBishopLivingBeingsClimateControl

Living Beings Blog has some MP3 Song clips from our Living Beings - Climate Control album. Also, I put up some of my favorite Pic’s. http://livingbeings.blogspirit.com/

And here’s an alternative DonSongs download site that also has smaller 64Kbps M3U versions for Dialup connections and it has Streams of the complete album too if you just want to listen online without saving the MP3’s. http://www.archive.org/details/DonBishopDonSongs002

CMU - Christian Music Underground

CMU was started by Don Bishop to share the music of myself and of course the rest of you guys who are among the non commercial artists out there who work hard at their music and want to Glorify, Praise and Share the Love of our Lord Jesus.

http://christianrocker.com/index.php?mode=player&type=radio&id=79

DonSongs Blog... This is a Collection of Songs written & Sung by Don Bishop from 01-1991 to 03-2002.http://donsongs.blogspirit.com/

I need help starting a ministry for Kids. Do you love Kids and Teenagers? If you feel a calling on your life to help the least of these grow up and learn to live and love and believe in Jesus, then please check out our vision.

Psalms 68 Ministries http://www.Psalms68.com

My Web Site’s Business Page, the Entry Point for all the rest. My New Site is at http://bishopco.com/mambo/ and my old faithful is at http://www.BishopCo.com

Classified Ads, Place Your’s for Free Here! Try out my free Classified Ads Site.

Don's Deals Free Classifieds http://epage.com/js/csp/c44364/b44364/r571658/?csp=44364